Legal
Please read these terms carefully before using the Synapse QBank platform or any related services.
Updated March 23, 2026
By accessing or using the Synapse QBank platform, website, or related services (collectively, the "Platform"), creating an account, or purchasing any products or subscriptions offered through the Platform (collectively, the "Services"), you agree to these Terms and Conditions ("Terms").
The Platform is operated by The Match Guy, LLC, a Pennsylvania limited liability company ("Company," "we," "us," or "our").
If you do not agree to these Terms, you must not access or use the Platform or Services.
These Terms incorporate by reference our Privacy Policy, Cookie Policy, and any additional terms or conditions presented at the time of purchase or use. Together, they constitute the entire agreement between you and the Company regarding your use of the Platform and Services.
The Platform provides educational materials, including question banks, explanations, and related content, for study purposes only. The Platform is intended solely for personal, non-commercial use.
The Platform content is not guaranteed to be exhaustive, complete, or up to date, and may not cover all topics or concepts relevant to any examination or field of study.
The Platform is intended for individual users only. Account sharing is strictly prohibited.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
We reserve the right to suspend or terminate access to the Platform at our sole discretion if we suspect any violation of these Terms, including unauthorized use or account sharing.
We further reserve the right to deny registration, restrict access, or revoke accounts at any time, for any reason, without obligation to provide notice.
Access to the Platform is granted for the duration specified at the time of purchase or subscription.
Refund eligibility, if any, is governed by the terms stated on the specific product or service page at the time of purchase.
Transaction Fees are Non-Refundable. Third-party processing fees (typically 4-5%) are never refundable, even when we issue a discretionary refund.
All content available on the Platform, including but not limited to questions, explanations, images, text, graphics, design, structure, and data (collectively, "Content"), is the exclusive property of the Company and is protected by applicable intellectual property laws.
The Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for personal educational purposes.
You agree not to:
Any unauthorized use of the Content may result in immediate termination of access and may subject you to legal action, including claims for damages and injunctive relief.
The Company respects intellectual property rights and expects users to do the same.
If you believe that any content associated with the Platform has been copied or used in a manner that constitutes copyright infringement, you may submit a written notification including:
The Platform is provided for educational purposes only. The Company makes no representations or warranties regarding any specific outcomes.
We do not guarantee:
All Content is provided for informational and educational purposes only and does not constitute medical, clinical, or professional advice.
You should not rely on the Platform for real-world medical decision-making or patient care.
You are solely responsible for any decisions made based on the Content.
We do not guarantee that the Platform will be uninterrupted, error-free, secure, or free from bugs or technical issues.
The Company is not responsible for:
The Platform may be subject to maintenance, updates, or modifications that may temporarily affect availability.
To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to your use of the Platform.
This includes, but is not limited to:
If liability is established, the Company's total liability shall be limited to the amount paid by you for the specific product or service giving rise to the claim.
You agree to indemnify, defend, and hold harmless the Company and its affiliates from and against any claims, damages, liabilities, costs, or expenses arising from:
We reserve the right to suspend or terminate your access to the Platform at any time, with or without notice, if you violate these Terms.
We may also terminate or restrict access based on suspected misuse, abnormal usage patterns, or activity inconsistent with normal individual study.
No refunds will be provided in the event of termination due to a violation of these Terms.
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or the use of the Platform shall be resolved through binding arbitration conducted in Pennsylvania, in accordance with applicable arbitration rules.
If arbitration is found to be unenforceable, any legal action shall be brought exclusively in the state or federal courts located in Pennsylvania.
You agree that any dispute resolution proceedings shall be conducted only on an individual basis and not as part of any class, consolidated, or representative action.
The Platform may be accessed from countries around the world. By accessing or using the Platform, you agree that these Terms apply to you regardless of your location or jurisdiction.
You acknowledge and agree that:
All intellectual property rights in the Platform and its Content are owned by the Company and are protected by applicable laws in the United States and internationally, including applicable copyright treaties and conventions.
The Company reserves the right to enforce its rights against users in any jurisdiction to the fullest extent permitted by law.
The Platform may include artificial intelligence-powered tools, including chat-based assistance and automated explanations ("AI Features").
By using these features, you acknowledge and agree that:
You are solely responsible for evaluating, verifying, and using any information generated by AI Features.
The Company disclaims all liability arising from or related to your use of AI-generated content.
The Company reserves the right to modify, update, add, or remove Content, features, or functionality at any time without notice.
The Company does not guarantee:
Any claim arising out of or relating to your use of the Platform must be brought within twelve (12) months from the date the claim arose or was reasonably discoverable.
We reserve the right to update or modify these Terms at any time. Continued use of the Platform following any changes constitutes acceptance of the updated Terms.
These Terms constitute the entire agreement between you and the Company regarding the use of the Platform and supersede any prior agreements or understandings.
For questions regarding these Terms, please contact: